October 2020 – AEM Executive Consultants

Happiness is in Your Perception

Posted on October 20, 2020October 16, 2020

A young boy was auditioning with his classmates for a school play. His mother knew that he had his heart set heart on being in the play, just like many of the children, and she worried how he would react if he was not chosen. On the day the parts were awarded, the young boy’s […]

Coaching & Managing

Treat Your Employees Like You Don’t Have Money to Burn

Posted on October 6, 2020October 16, 2020

In the U.S., losing a single patient due to dissatisfaction can result in the loss of more than $200,000 in revenue over the lifetime of the practice. Lose the patient’s entire family of 5 and that’s a Million-dollar loss! In addition, per the Technical Assistant Research Programs (TARPs), if you make one patient happy, they […]